A. Taxes on tickets vary substantially from state-to-state and even between localities in various states. This means that local and/or state taxes are not calculated on our checkout page during the purchase process. (Ticketing taxes are based on the location of the ticket seller supplying an orderand most prevalent in Texas, Chicago, California, Michigan, and Canada.) Taxes depend on where the event is being held, where the seller company is located and in some cases where the buyer is located. Because of this we are unable to determine whether or not you will have to pay sales tax before an order is placed. In many cases, if taxes are applicable to your order specifics there will be an instant charge just like the purchase for the tickets that you will be able to see on your bank statement. In some cases your ticket seller will reach out to you when they are charging you of the tax so you can be made aware of the charge. If you have an additional charge on your account from your seller this will be sales tax. Please contact the seller for more information.

A. All ticket orders placed through our website are charged in US dollars. Please note that exchange charges (if applicable) for non-US customers may apply to ticket orders placed through our website.

A. The service fee allows us to keep the site secure, maintain the website, and provide quality customer service.

A. The name on a customer's ticket will be the name of the original purchaser. Therefore, your name will not be on the ticket purchased through our website. However, please note that the name on the tickets will not affect your ability to access the event. The most important aspect is that the bar code on the tickets scans when entering the event.

A. Creating an account is free. However, we charge fees to list an event and to buy/sell paid tickets or registrations. These fees may vary based on individual agreements between us and certain Organizers. In some cases, Organizers may determine whether these fees will be passed along to Consumers and shown as "Fees" on the applicable event page or absorbed into the ticket or registration price and paid by the Organizer out of ticket and registration gross proceeds. The fees charged to Consumers may include other charges, including facility fees, royalties, taxes, processing fees, and fulfillment fees. This means that the fees paid by Consumers for an event are not necessarily the same as those charged by us to the applicable Organizer or the standard fees described on the Services to Organizers. In addition, some fees are meant to defray costs incurred by us, but may in some cases include an element of profit and in some cases include an element of loss. We do not control (and cannot disclose) fees levied by your bank and/or credit card company, including fees for purchasing tickets and registrations in foreign currencies or from foreign persons. Be sure to check with your bank or credit card company prior to purchasing to understand all applicable fees, credit card surcharges, and currency conversion rates.

A. All payment information is collected via our secure server. Credit card details are encrypted to keep them safe from unauthorized parties. Our web servers are protected by state of the art firewall technology to prevent hackers from accessing customer and payment details. Your payment details will be collected on a secure page that uses SSL encryption. You will be able to independently verify this for yourself by looking for the following items: You will see that during the checkout process and particularly when prompted for your credit card details, the internet addresses for those pages begin with “https://” instead of “http://”. The “s” is short for SECURE and is the standard abbreviation used on all secure websites. Your web browser (Internet Explorer or Netscape) will also display a padlock or golden key ( ) along the bottom of your browser window. This means the page is secure.

A. No, cancelations are not permitted after an order has been placed for any reason. Once an order is placed, all sales are final. Orders are considered final once a client hits the 'Submit' button when they order.

A. We accept all major credit cards: MasterCard, Visa, American Express, and Discover. We also accept PayPal on most orders.

A. We guarantee your tickets will be 100% authentic and will be delivered in time for your event. We also guarantee that the tickets you purchased will be seated together. Finally, we guarantee that the tickets you receive will be in a section and row equal to, comparable to, or better than the section and row listed in your order.

A. No, you will not receive a refund nor replacement tickets, but, many times, the original ticket will be valid for entry to the rescheduled date. It is the ticketholder’s responsibility to find out the details regarding an event that is officially rescheduled, rained out, or postponed for any reason including unavoidable acts of nature.

A. After the event has been officially cancelled, you will receive notification on how to obtain your refund should you be entitled to one. Please refer to our Purchase Policy for more information concerning refunds.